Privacy Policy
Updated 22 October 2026
About this website
This page describes how the Rezo website handles equipment enquiries, contact options and optional analytics.
Information you enter
The enquiry form asks for your name, email, company, country and project details. When you submit the form, these details are forwarded securely to the Rezo sales team through WeCom (WeChat Work). Our forwarding service does not save enquiry content to a database or application log. The message remains in the receiving business communication service under its retention practices. You can also copy or download your enquiry for your own records.
Support notifications
Opening the support panel or choosing a contact channel sends the page path, channel and time to our team so we can understand equipment enquiries. These notifications do not include your form fields, browser identifier or IP address. Temporary technical counters help prevent spam and duplicate requests.
External contact services
If you choose to open email, WhatsApp or LINE, information you share through that service is handled under the service provider’s own privacy policy. Selecting an email or chat link opens that service; you choose whether to send a message there.
Analytics and cookie choices
Optional analytics only loads when it has been configured and you have accepted analytics cookies. You can change your choice through Cookie Settings in the footer. Your preference is stored in this browser. Declining optional analytics does not affect equipment browsing or enquiry preparation.
Questions
For privacy questions, contact business@rezomach.com.